Shipping Policy

At By-Kylie, we aim to keep shipping simple, transparent, and reliable. This policy explains how we process, ship, and deliver orders within the United States.

Shipping Locations

We currently ship within the United States only. At this time, international shipping is not available. Since all orders are shipped domestically, customers will not incur customs duties, import taxes, or hidden fees

Shipping Option	Cost
Standard Shipping	Free

 

We offer free standard shipping on all orders with no additional handling or hidden charges.

Order Processing Time

• Orders are processed within 1–2 business days after placement.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Orders placed after 5:00 PM (CST) will begin processing on the following business day.

Please Note: Processing time is separate from shipping and delivery time.

Transit & Delivery Time

Once your order has been processed and shipped:

• Transit Time: 3–6 business days
• Estimated Total Delivery Time: 4–8 business days

We work with trusted shipping carriers to ensure timely delivery. However, delays may occasionally occur due to weather conditions, carrier disruptions, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link.

Please allow 24–48 hours for tracking updates to appear after shipment confirmation.

Lost, Delayed, or Missing Packages

If your order is delayed, lost, or marked as delivered but not received: Contact us.

• Email: info@by-kylie.com 
• Phone: +1 (630) 426-9482

We will investigate the issue with the shipping carrier. If the package is confirmed lost, we will offer either:

• A replacement at no extra cost, or
• A full refund to your original payment method

Incorrect Address Disclaimer

Please ensure that your shipping address is accurate and complete at checkout.

By-Kylie is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Important Notes

• Delivery times are estimates and are not guaranteed.
• Orders may arrive earlier than the estimated timeframe.
• We currently do not offer expedited or overnight shipping options.
  

Contact Us

If you have any questions about your order or shipping, feel free to reach out:

• Email:  info@by-kylie.com  
• Phone: +1 (630) 426-9482

Our support team is here to help and will respond as quickly as possible.

Business Information

• Business Name :  By-Kylie
• Address :  17 Ivy Lane Oak Brook, Illinois 60523, United States