Billing Terms and Conditions

At By-Kylie we keep our billing process simple, secure, and transparent. These terms explain how payments, charges, and refunds are handled when you place an order with us.

By completing a purchase on our website, you agree to the terms below.

1. Accepted Payment Methods

We accept secure and widely used payment options:

• Credit & Debit Cards:  Visa, MasterCard, American Express, Discover, JCB, Diners Club
• Digital Wallets:  Google Pay
• Alternative Payment:  PayPal 

All payments are processed through secure, encrypted payment systems. We do not store your full card details on our servers at any time.

2. Pricing & Currency

All prices are shown clearly at checkout in USD (United States Dollars).

• Prices include applicable taxes where required
• Free standard shipping within the United States
• No hidden fees or surprise charges

The final total is always shown before you complete your purchase. If a pricing error occurs, we will notify you and give you the option to proceed or cancel your order for a full refund.

3. Billing Information

When placing an order, you agree to provide accurate details, including:

• Correct billing name and address
• Valid payment information
• Accurate contact details

Incorrect or incomplete billing information may lead to delays or order cancellation. We may cancel orders if billing details appear fraudulent or inconsistent.

4. Payment Authorization

When you place an order, you authorize our payment providers and us to:

• Charge the full order amount
• Perform security and fraud checks
• Verify your payment method

If a payment is declined or flagged, the order will not be processed. Your bank may temporarily hold funds during authorization. This is normal and controlled by your bank, not us.

5. Order Confirmation & Receipts

After a successful payment:

• You will receive an order confirmation email
• Your billing summary will be included
• Your payment provider may send a separate confirmation

If you don’t receive an email, please contact us at  info@by-kylie.com

6. Failed or Declined Payments

Payments may fail due to reasons such as:

• Insufficient funds
• Incorrect billing details
• Expired card
• Bank security restrictions

If a payment fails, your order will not be processed. You can try again with a valid payment method. We are not responsible for any bank fees or charges related to failed transactions.

7. Refunds & Adjustments

Refunds are handled according to our Return & Refund Policy.

• Refunds are issued to the original payment method
• Approved refunds are processed within 3–5 business days
• It may take 5–10 business days for funds to appear

If a billing error occurs on our side, we will correct it and issue the appropriate refund.

8. Chargebacks & Payment Disputes

If you have a billing concern, please contact us first so we can resolve it quickly. Unnecessary chargebacks may result in:

• Order cancellation
• Restrictions on future orders

We keep proper records of transactions and deliveries to resolve disputes fairly.

9. Fraud Prevention

To protect our customers, we may review orders that show unusual activity, such as:

• Mismatched billing and shipping details
• High-value transactions
• Suspicious ordering patterns

We may contact you for verification or cancel the order if needed.

10. Taxes

Applicable taxes are calculated based on US regulations and included where required.

11. Limitation of Liability

To the extent permitted by law:

• We are not responsible for bank processing delays
• We are not liable for third-party payment system issues
• Our liability is limited to the amount paid for the order

Nothing in these terms limits your rights under applicable US consumer laws.

12. Updates to These Terms

We may update these Billing Terms from time to time. Any changes will be posted on this page and take effect immediately.

Business Information

• Business Name : By-Kylie
• EIN : 39-2610888
• Address: 17 Ivy Lane Oak Brook, Illinois 60523
• Email :  info@by-kylie.com
• Phone : +1 (630) 426-9482