Terms of Service

These Terms of Service govern your use of the By-Kylie website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

If you do not agree, please do not use this website.

1. Company Information

By-Kylie is an online store offering curated household essentials.

Business Name : By-Kylie
Established : June 2024
EIN : 39-2610888
Email : info@by-kylie.com
Phone : +1 (630) 426-9482
Location : United States

2. Using Our Website

By using this website, you confirm that:

You are at least 18 years old, or using it with parental/guardian permission
You can legally enter into a binding agreement
The information you provide is accurate and complete

We may refuse service or cancel orders if we detect fraud, misuse, or policy violations.

3. Product Information

We do our best to ensure that all product details are accurate and up to date. However, small differences may occur.

Product images are for reference only
Colors or appearance may vary slightly
Product availability may change without notice

We reserve the right to correct any errors, including pricing or description mistakes.

4. Pricing & Payments

All prices are shown clearly at checkout in USD.

No hidden charges
Free standard shipping within the United States
Total cost is displayed before payment

Payments are processed securely through trusted third-party providers. We do not store your full card details.

We may cancel orders in case of pricing errors, fraud, or unauthorized transactions. If payment is already made, a full refund will be issued.

5. Orders & Acceptance

When you place an order, you’ll receive a confirmation email. This does not mean the order is fully accepted yet.

A contract is confirmed once your order has been:

Processed, and Shipped

We reserve the right to cancel orders due to:

Product unavailability
Pricing errors
Suspected fraud

6. Shipping & Delivery

Orders are processed within 1–2 business days, and delivery typically takes 5–8 business days in total.

Delivery times are estimates and may vary due to factors outside our control (such as carrier delays or weather). Customers are responsible for providing accurate shipping information.

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

We offer a 14-day return window from the date of delivery.

To be eligible:

Items must be unused and in original condition
Items should be returned in original packaging where possible

Refunds are processed after inspection and issued to the original payment method.

Some items may not be eligible for return (such as personal-use or customized products). For full details, please refer to our Return & Refund Policy.

8. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Provide photos and order details so we can resolve the issue quickly.

We will offer a replacement or full refund where applicable.

9. Order Cancellations

Orders can be canceled within 1 hour of placement. After that, processing may begin, and cancellation may not be possible. Contact us immediately if you need to cancel an order.

10. User Conduct

You agree not to:

Use the website for illegal or fraudulent activity
Interfere with website functionality
Misuse or copy content without permission

Violations may result in restricted access or legal action.

11. Intellectual Property

All content on this website, including text, images, branding, and design, belongs to By- Kylie and is protected by applicable laws. You may not copy, reproduce, or distribute any content without permission.

12. Privacy

We respect your privacy and handle your data responsibly.

Your information is used only to:

Process orders
Improve your experience
Provide customer support

We do not sell your personal data. For more details, please refer to our Privacy Policy.

13. Limitation of Liability

To the extent permitted by law:

We are not responsible for indirect or incidental damages
We are not liable for delays outside our control
Our liability is limited to the amount paid for the product

Nothing in these Terms limits your rights under applicable US consumer laws.

14. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, supply chain disruptions, or technical failures.