Contact information

We’re always happy to hear from you. If you have any questions about our products, your order, or anything else, feel free to reach out. Our team is here to help and will get back to you as soon as possible.

Call Us

Customer Care: +1 (630) 426-9482

Email Us

For general inquiries or support, email us at : info@by-kylie.com 

Our Business Address

By-Kylie

Customer Support Hours (U.S. Time)

Monday to Friday: 9:00 AM to 5:00 PM (Central Time)

Closed on weekends

Observed U.S. Holidays

Our support team is unavailable on the following U.S. federal holidays:

• New Year’s Day (January 1)
• Martin Luther King Jr. Day
• Presidents’ Day
• Memorial Day
• Juneteenth (June 19)
• Independence Day (July 4)
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Day

If you contact us outside business hours or on a holiday, we’ll respond on the next business day.

We appreciate you reaching out to By-Kylie and look forward to assisting you.